OPS-COM Help Desk

[RESOLVED] Deactivated Permits are not Identified on ticketing tablet or on Violations.

There has to be a way the officer can see on his tablet if a permit is valid , right? If not, we need this feature desperately. 

We often have students who get new vehicles or windshields replaced and we deactivate their old parking permit and give them a new permit (for free). However, we suspect that students have caught on to this and are lying about getting windshields replaced and are requesting a replacement permit and are using both permits. We can't find anywhere in the tablet that notifies the ticketing officer that the permit is invalid when he writes a ticket or even a way to run permit #'s just to see if they are valid.

Even if a person gets a parking ticket who is using a deactivated permit, there is nothing on the violation in Ops-Com that tells us the permit they are using has been deactivated. The only way to know is to click on each permit # which is too time consuming.

Please add this information as soon as possible or let us know where we can see it. 

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