We recently realized that the Repeat Offender report lists each vehicle for the same owner separately.
Is it possible to have them show up on the report once with the total number of violations?
It seems like it is grabbing the information by vehicle and for us, it would be better to grab the information by User.
For example, we send out habitual offender letters after 5 tickets and increase the price of the violation by $10.
A student, Susie has 2 cars and he got 2 tickets on vehicle 1 and 3 tickets on vehicle 2.
Even though he has a total of 5 tickets, she doesn't show up as having 5 or more tickets because neither vehicle has 5 tickets.
I only found her (and 7 others) because I happened to run the whole report and realized their usernames were listed more than once.
It would also be helpful if the report could include their name, parking permit #, and Student/Staff ID #.
CW1-T17