Toggleable option for changeable payment types
There is an option on the admin side, for purchases, to retroactively change the payment method: One of the payment methods used for reporting, "Sent to Student Accounts", cannot be selected from this list. Upon further inspection, it looks like this
Payroll Deduction report emailed automatically
Report of purchases made using "Payroll Deduction" emailed to an address of our choice either daily, weekly, or monthly. Currently, can get this report manually whenever we want by exporting it from the Daily Payments page.
Report request: Temp permits purchased by lot
Currently, when it comes to permit sales reports, it appears all temp permits are grouped together in the system, while standard permit sales can be reported on by lot. Please provide more reporting tools for temp permits, such as viewing the number of
Show last 4 digits of card on transaction details
It seems that some of the time the transaction information shows the last 4 digits of the user's card, and other times it does not. It appears to depend on whether they paid through the normal checkout or with a stored card. Please add the last 4 card
Invoices for temp permits
Currently the system only supports invoices for standard permits. From training: they want to invoice temp permits and validations, but the current system only supports invoices for standard permits. Temp permits could appear on the invoice the same way
Option to have username and email be non-mandatory for user creation
Reasoning is the creation of users for record keeping purposes with incident reports, but no intention of allowing public users to log into these accounts. Perhaps "Auto-generate" could be an option next to some mandatory fields such as username when
Anonymous Pay Update
"Anonymous Pay" needs an update to add clarity and honesty, since it's not exactly anonymous. I would change the first step accordingly: Then after the ticket lookup first step this is my suggested update for Step 2:
Search users by date created
Add a field or column on the user search page to list by created. The application of this is to see newly registered users and then be able to issue permits for them. CW1-T38
Keep file names on upload
When uploading files, names are random. Can the name be maintained with a count in the case of a duplicate name? original_filename original_filename_001 CW1-T7
Archive payment types
Clients would like to be able to hide unused payment types from both the payment settings page and the payment selection menu on the admin side. CW1-T14
Report Builder
I propose replacing all* the pre-made reports with a single "Generate Reports" page. ere are some of my ideas for what I think this page should include: A list of custom reports created by the client. On each one, they can enter a start and end date/time
History item for users changing auto renewal setting
It would be great to see when someone updated their auto-renewal on the History tab. CW1-T12
"Accessible Parking Permit" field on user profile
We are wondering if we can add a custom Boolean field called: "Accessible Parking Identification Permit" to the user profile and allow users to check off if they have one when registering. CW1-T24
Extend Permit Search Results: show us user type and permit #/type
The only other report we would use that we run twice a year would be a permit report for all our permits that would show us user type and permit #/type. This helps us change lots to match user types as students move/graduation, etc. each semester. Right
Bulk Merge users
I'm not sure if there's an easy way to do this, but a client has ~1200 duplicate users based on employee numbers. The SSO configuration seems to be based off a username that changes a lot. I proposed to them they could update the unique ID to be the employee
More features for managing chalking
1. One requested feature is the ability to view any plates that were chalked "in violation" during a given time frame. For example, say the free parking window is 2 hours. If an officer chalks plates for a 4 hour shift, the admin wants to be able to view
Search found property
I was wondering if there was a method to search the system database for found property. For example, if I find a laptop, I can add it to the report but is there a way I can search for the missing item in the search engine? CW1-T23
Email receipt should reflect payment method
Currently, it seems all manual payment methods are listed as "cash" on the email receipt. This is probably because all the manual payment methods are treated the same in OPS-COM. The client has suggested that the email receipt should reflect the name
Sending notifications by text
Ability to send text messages as well as emails. CW1-T21
Users on multiple waiting lists
Would like users to have the ability to add themselves to multiple waiting lists. CW1-T25
Repeat Offender Report Violations to Vehicle and Users Logic Improvement
We recently realized that the Repeat Offender report lists each vehicle for the same owner separately. Is it possible to have them show up on the report once with the total number of violations? It seems like it is grabbing the information by vehicle
Notify admin when a violation is appealed
Email notification to be sent to an admin when someone has appealed a violation. Currently, the admin has to regularly check the appeals report page to see if there were any new appeals submitted. Early implementation sent notices to default system account.
Include credit on invoices
"credit" (i.e. an adjustment in the user's cart) is not getting included on invoices. It appears that this is because invoices only include permits from the user's cart, not other items such as adjustments. CW1-T56
Display sale window on receipt
Update the receipt page to "show which month they are paying for". This could presumably be done by displaying sale window information and/or the permit's start/end date. CW1-T19
Mailing list for NIC letters
Want to be able to generate a list of mailing addresses for the NIC letters in order to create labels (without having to copy/paste from the letters themselves). An Excel sheet would be sufficient since MailMerge can be used to print labels. CW1-T66
Search vehicles by plate type
Add an option to search vehicles by plate type (passenger, etc.). Currently, the Vehicle Search page only allows you to search by plate, vehicle make, vehicle type, and vehicle color. CW1-T67
Violation discount ends at midnight
Would like the violation discount to end at midnight instead of the time the ticket was issued. The current model creates confusion with users, since they think they can pay the violation any time on the due date, but they really have until the time the
Additional category: vehicle model
Please add as a subcategory of vehicle make. CW1-T71
users with no subscription report
Please add a report containing a list of users that do not have a payment method enabled for permit rollover subscription. Some users forget to select the renew/rollover option and we have to check every month. CW1-T75
All payment item types and description on one report
Version 1 generates a report for all daily payments, however for some reason does not include any payments made for temporary permits that are not assigned to a registered user. Version 2 includes the temporary permits for the Airport Lot, however does
Allow user to print temp permits multiple times
Allow reprinting from the user side of temp permits, or at least a way for an administrator to be able to clear out the fact that it was printed, so the user could print it again, would be helpful. CW1-T84
Improve readability of at-home temp permits
We found that the font is so small that it is difficult to read through a dirty or snowy windshield. It also prints on the lower portion of the paper too. If the paper slides down the dash then the bottom part of the permit can't be seen and that's where
User can't remove vehicle improve help text displayed to user
Currently when a user is allowed to remove vehicles from their profile there are some things the code/system checks for before allowing them to do so. For example if the vehicle has any permits or unpaid violations associated to it. In this case it was
Display taxes on user side receipt
Break out taxes on user receipt
Viewing local address on profile
You added the local address but I have to click the edit button on their profile to see it. Also, the students don't see it on their dashboard page. It only shows up when they go to their addresses - which most of them don't even look at. Is it possible
Assign all available permits to those on waiting list.
An option to click Assign all available permits to those on the waiting list. Instead of one at a time. And have a lot setting to turn on or off option for each lot as some lots are closely managed. CW1-T54